Insurance reinstatement made simple
We manage your entire insurance reinstatement claim, from negotiating with insurers to coordinating repairs and restoring your home to its original condition.
What to Expect
We Handle the Hassle
From the moment you appoint us, we take care of the entire claims process, whether it’s escape of water, fire, flood or storm damage, so you can focus on getting back to normal. Based in Glasgow, we support homeowners across Scotland.
Assess and Plan
You appoint us to act on your behalf. We then carry out a detailed property inspection and gather competitive quotes to build a clear case for your insurer.
01
Assess and Plan
02
Manage and Liaise
03
Oversee and Deliver
01
Assess and Plan
Assess and Plan
You appoint us to act on your behalf. We then carry out a detailed property inspection and gather competitive quotes to build a clear case for your insurer.
02
Manage and Liaise
Manage and Liaise
We submit the estimates, answer queries, and handle all communication with the insurer and their loss adjuster, keeping things moving without you chasing.
03
Oversee and Deliver
Oversee and Deliver
We coordinate the works, keep you informed throughout, and ensure the reinstatement is completed to a high standard — with the end goal always in mind: restoring your property properly and without stress.
01
Assess and Plan
Assess and Plan
You appoint us to act on your behalf. We then carry out a detailed property inspection and gather competitive quotes to build a clear case for your insurer.
02
Manage and Liaise
Manage and Liaise
We submit the estimates, answer queries, and handle all communication with the insurer and their loss adjuster, keeping things moving without you chasing.
03
Oversee and Deliver
Oversee and Deliver
We coordinate the works, keep you informed throughout, and ensure the reinstatement is completed to a high standard — with the end goal always in mind: restoring your property properly and without stress.
Why Choose Us
How We Support Your Claim
Assessing the Damage
We begin with an initial call and a site survey to understand the full extent of the damage and prepare a detailed scope of works.
Assessing the Damage
We begin with an initial call and a site survey to understand the full extent of the damage and prepare a detailed scope of works.
Assessing the Damage
We begin with an initial call and a site survey to understand the full extent of the damage and prepare a detailed scope of works.
Preparing the Claim
We work with your insurer to agree on a reinstatement figure that covers everything needed to fully restore your property.
Preparing the Claim
We work with your insurer to agree on a reinstatement figure that covers everything needed to fully restore your property.
Preparing the Claim
We work with your insurer to agree on a reinstatement figure that covers everything needed to fully restore your property.
Tendering the Works
Your scope of works is sent to trusted local contractors for competitive pricing, ensuring quality and value.
Tendering the Works
Your scope of works is sent to trusted local contractors for competitive pricing, ensuring quality and value.
Tendering the Works
Your scope of works is sent to trusted local contractors for competitive pricing, ensuring quality and value.
Managing the Reinstatement
Once approved, we instruct the chosen contractor and manage the entire restoration process from start to finish.
Managing the Reinstatement
Once approved, we instruct the chosen contractor and manage the entire restoration process from start to finish.
Managing the Reinstatement
Once approved, we instruct the chosen contractor and manage the entire restoration process from start to finish.
Keeping Everyone Updated
We keep you and your insurer informed with regular updates, reports, and key milestones throughout the project.
Keeping Everyone Updated
We keep you and your insurer informed with regular updates, reports, and key milestones throughout the project.
Keeping Everyone Updated
We keep you and your insurer informed with regular updates, reports, and key milestones throughout the project.
Handling Contractor Payments
We manage contractor payments as and when required, keeping everything on track and stress-free.
Handling Contractor Payments
We manage contractor payments as and when required, keeping everything on track and stress-free.
Handling Contractor Payments
We manage contractor payments as and when required, keeping everything on track and stress-free.
Who We Are
On Your Side, Every Step of the Way
Rapid Property Maintenance is a Glasgow-based claims management company specialising in insurance reinstatement. We act on behalf of policyholders across the Central Belt of Scotland, managing the entire claims process with clarity and care. From first inspection to final sign-off, we make sure every step is handled professionally, protecting your interests and taking the stress out of reinstatement.
With clear communication and hands-on support, we take the stress out of complex claims, so you can focus on moving forward with confidence.
Our Vision
To remove the stress from reinstatement and give policyholders peace of mind when they need it most.
Our Vision
To remove the stress from reinstatement and give policyholders peace of mind when they need it most.
Our Vision
To remove the stress from reinstatement and give policyholders peace of mind when they need it most.
Our Mission
To act in the best interests of the policyholder, managing every claim with clarity, care, and commitment.
Our Mission
To act in the best interests of the policyholder, managing every claim with clarity, care, and commitment.
Our Mission
To act in the best interests of the policyholder, managing every claim with clarity, care, and commitment.
What Our Clients Say
Support That Speaks for Itself
Our clients’ success stories reflect our commitment to excellence. We’ve helped homeowners navigate complex insurance claims with clarity, care, and confidence.
Tremendous from start to finish. RPM took control of everything after our flood and kept us updated throughout. Genuinely couldn’t have managed it without them.
Nikos Koukos
Tremendous from start to finish. RPM took control of everything after our flood and kept us updated throughout. Genuinely couldn’t have managed it without them.
Nikos Koukos
Tremendous from start to finish. RPM took control of everything after our flood and kept us updated throughout. Genuinely couldn’t have managed it without them.
Nikos Koukos
Professional, organised, and completely on our side. They dealt with the insurers and made sure everything was handled properly. Highly recommend.
Stephen Marshall
Professional, organised, and completely on our side. They dealt with the insurers and made sure everything was handled properly. Highly recommend.
Stephen Marshall
Professional, organised, and completely on our side. They dealt with the insurers and made sure everything was handled properly. Highly recommend.
Stephen Marshall
Craig was outstanding throughout the entire process. He was clear, calm, and genuinely cared about getting things sorted for us. It made a huge difference having someone like him in our corner.”
Fiona Mclean
Craig was outstanding throughout the entire process. He was clear, calm, and genuinely cared about getting things sorted for us. It made a huge difference having someone like him in our corner.”
Fiona Mclean
Craig was outstanding throughout the entire process. He was clear, calm, and genuinely cared about getting things sorted for us. It made a huge difference having someone like him in our corner.”
Fiona Mclean
Excellent service from start to finish. They handled all the communication with the insurance company and made sure the reinstatement work was done right. Total peace of mind.
Grace Powell
Excellent service from start to finish. They handled all the communication with the insurance company and made sure the reinstatement work was done right. Total peace of mind.
Grace Powell
Excellent service from start to finish. They handled all the communication with the insurance company and made sure the reinstatement work was done right. Total peace of mind.
Grace Powell
Learn More
Frequently asked questions
What exactly does RPM do?
We act as claims managers on your behalf. We handle communication with insurers, coordinate quotes, and oversee the entire reinstatement process.
Do I need permission from my insurer to appoint RPM?
No. You don’t need permission from your insurer to appoint RPM. The only thing you need to do is provide your insurer with written authority for us to act on your behalf. From there, we’ll handle the rest.
Do you work for the insurance company?
No. We work for you, the policyholder. Our job is to protect your interests and make sure your claim is handled fairly.
How are you paid?
Our fees are included in the claim and are usually approved by your insurer. In most cases, there is no cost to you.
Do you choose the contractors?
No. We gather quotes from qualified contractors, but the insurer or loss adjuster approves who will carry out the works.
What areas do you cover?
We are based in Glasgow and cover the Central Belt of Scotland, including Edinburgh, Stirling, Falkirk, Lanarkshire, and nearby areas.
What exactly does RPM do?
We act as claims managers on your behalf. We handle communication with insurers, coordinate quotes, and oversee the entire reinstatement process.
Do I need permission from my insurer to appoint RPM?
No. You don’t need permission from your insurer to appoint RPM. The only thing you need to do is provide your insurer with written authority for us to act on your behalf. From there, we’ll handle the rest.
Do you work for the insurance company?
No. We work for you, the policyholder. Our job is to protect your interests and make sure your claim is handled fairly.
How are you paid?
Our fees are included in the claim and are usually approved by your insurer. In most cases, there is no cost to you.
Do you choose the contractors?
No. We gather quotes from qualified contractors, but the insurer or loss adjuster approves who will carry out the works.
What areas do you cover?
We are based in Glasgow and cover the Central Belt of Scotland, including Edinburgh, Stirling, Falkirk, Lanarkshire, and nearby areas.
What exactly does RPM do?
We act as claims managers on your behalf. We handle communication with insurers, coordinate quotes, and oversee the entire reinstatement process.
Do I need permission from my insurer to appoint RPM?
No. You don’t need permission from your insurer to appoint RPM. The only thing you need to do is provide your insurer with written authority for us to act on your behalf. From there, we’ll handle the rest.
Do you work for the insurance company?
No. We work for you, the policyholder. Our job is to protect your interests and make sure your claim is handled fairly.
How are you paid?
Our fees are included in the claim and are usually approved by your insurer. In most cases, there is no cost to you.
Do you choose the contractors?
No. We gather quotes from qualified contractors, but the insurer or loss adjuster approves who will carry out the works.
What areas do you cover?
We are based in Glasgow and cover the Central Belt of Scotland, including Edinburgh, Stirling, Falkirk, Lanarkshire, and nearby areas.
Get in Touch
Have a question or need help with a claim? We’re here to support you.
You can reach out any time for advice, to appoint us, or simply to ask how the process works. No pressure, no obligation.
